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CRM 2016 ADFS Error after change of Encryption Certificate

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Posted on by maurice.renz

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Hello,

I've got a small challenge to deal with. Yesterday I changed the Encrytion Certificate of our CRM system, updated everything on ADFS but it throw an error with the Federation Metadata URL so I cant update the Relying Partys and therefore I'm not able to login to our crm system.

I configured the CRM Claims based authentication with our ADFS STS URL and it shows me the needed URL to configure the CRM Relying Party Trust, but I always get an error.

Do you know any solution or help?

Thank you very much and kind regards,

Maurice Renz

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Florian Popescu Moscu 160 on at

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RE: CRM 2016 ADFS Error after change of Encryption Certificate

Hi Maurice,

Try to see if you completed these steps:

1. On the ADFS Server import new psx file (certificate).

2. In ADFS console go to certificates and change the Service Communication certificate with the new one.

3. Restart ADFS Service.

4. Import the new certificate on the CRM Server and delete the old one (expired).

5. On the CRM front end server make sure that in IIS the new certificate is used.

6. In Deployment Manager, reconfigure claims-based auth and IFD.

7. In ADFS management console, update the Claims and IFD relying parties.

In a basic environment all should be fine after going through the above.

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