It's my first time here, so please be gentle...
I'm configuring an install of Sales Professional for a client, however I've hit a bit of a brick wall when it comes to configuring the VAT status of products.
What is the recommended approach of setting products up in this way? If I add a product directly to a Quote/Order I have the option to override the pricing and manually a 'Tax' amount as a currency value, but that's all I can see? I was expecting to be able to set up each product with a 'Tax Status', and have a 'Tax Status' entity containing different tax %'s.
I'm beginning to think that I'm going to have to create something bespoke in the system to implement such functionality, but there must be something built-in that I'm missing? We've got the ability to create Invoices direct from the application, I don't believe that Microsoft would build such functionality without considering the tax inplications of the Sales process.
Any help would be greatly received!