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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / Your email failed to s...
Finance | Project Operations, Human Resources, ...
Suggested Answer

Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

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Posted on by Dynamics-365-for-fi... 5

Hello,

Could you please help me to resolve the issue, when i test send mail, i get the error below :

pastedimage1675418767868v1.png

Setup : 

pastedimage1675418816464v2.png

Thanks advance!

I have the same question (0)
  • AhmedRazaAttari786 Profile Picture
    AhmedRazaAttari786 51 on at

    Enter username and password. if textbox is not enable set YES to Authentication required checkbox.

  • Dynamics-365-for-finance-and-operations Profile Picture
    Dynamics-365-for-fi... 5 on at

    I tested this, i get the same error

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,803 Most Valuable Professional on at

    Hi,

    You need to select the ID and password, after that check the connection by 'Test Connection' option

  • Dynamics-365-for-finance-and-operations Profile Picture
    Dynamics-365-for-fi... 5 on at

    Hi Ramit,

    Thanks for your answer

    I get the error when i Username and password :

    Mail authentication failed. Please verify your SMTP user name and password. If your SMTP server doesn't support authentication, please clear the SMTP user name and password. Server smtp.office365.com:587 using SSL/TLS supports the following authentication options: LOGIN, XOAUTH2.

  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 22,803 Most Valuable Professional on at

    Hi,

    I can suggest you to check with the IT team if they have provided the correct ID and password, if that is incorrect then this error comes.

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