Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

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Hello,

Could you please help me to resolve the issue, when i test send mail, i get the error below :

Setup :

Thanks advance!

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AhmedRazaAttari786 51 on at

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RE: Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

Enter username and password. if textbox is not enable set YES to Authentication required checkbox.

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Dynamics-365-for-fi... 5 on at

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RE: Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

I tested this, i get the same error

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Ramit Paul 22,797 Most Valuable Professional on at

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RE: Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

Hi,

You need to select the ID and password, after that check the connection by 'Test Connection' option

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Dynamics-365-for-fi... 5 on at

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RE: Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

Hi Ramit,

Thanks for your answer

I get the error when i Username and password :

Mail authentication failed. Please verify your SMTP user name and password. If your SMTP server doesn't support authentication, please clear the SMTP user name and password. Server smtp.office365.com:587 using SSL/TLS supports the following authentication options: LOGIN, XOAUTH2.

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Ramit Paul 22,797 Most Valuable Professional on at

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RE: Your email failed to send because of invalid SMTP credentials. Please visit the Email parameters page to update the credentials.

Hi,

I can suggest you to check with the IT team if they have provided the correct ID and password, if that is incorrect then this error comes.

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