Charts do not render on Form load in CRM 2016 SP1

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Posted on by tpeschat

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We recently upgraded to CRM 2016 SP1. I have a subgrid on a Form, which I display as a Chart. But the Chart doesn't render on load of the Form. Only the reload Button is shown and if I Click on the reload Button the chart displays correctly.

Anyone else experienced this behaviour as well?

BR Thomas

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Jlavos 345 on at

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RE: Charts do not render on Form load in CRM 2016 SP1

I got the exact same behaviour.

If I only have grids it loads them all, but if I have charts also, it only loads the charts for the first 6 grid/charts presented (it always renders all grids).

Does anyone now if this is being considered a bug (i.e.: will be fixed)?
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tpeschat 4,926 on at

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RE: Charts do not render on Form load in CRM 2016 SP1

Hi Steven,

thx for your feedback. Good to know. Didn't know about that. But in my case it is caused by a third party component.

br Thomas
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Community Member Microsoft Employee on at

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RE: Charts do not render on Form load in CRM 2016 SP1

Hi Thomas,

Have you figured this one out?

Depending on the location of your subgrid/chart on the form, it will not load automatically. Try moving the position of the subgrid higher and the chart will render upon form load. Microsoft prioritizes loading the subgrids from top to bottom. After 6 subgrids, charts will not render and need to be refreshed manually.
tpeschat 4,926 on at

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RE: Charts do not render on Form load in CRM 2016 SP1

Nobody else experiencing this issue?