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Microsoft Dynamics CRM (Archived)

Invite customers to sign in to our Customer Service portal using their Azure AD credentials

Posted on by 80

Hi, I am trying to streamline on boarding for our customer. Can our Customers register and sign in to our Customer Service Portal using their own Azure AD credentials (or is that only possible for employees of our domain)?

If they can and they want us to enforce Azure AD authentication, can we set the invitations to ensure the customer contact must use Azure AD?

Regards,

Brian

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  • Suggested answer
    RE: Invite customers to sign in to our Customer Service portal using their Azure AD credentials

    Hi Brian,

    You can use Azure AD B2C as identity provider for your customer to login to “Customer Service Portal”.

    Know ADX studio 7.x and CRM Portal 8.X is fully supported Azure AD B2C Integration.

    Mark as Answered if it helps you.

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