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Customer experience | Sales, Customer Insights,...
Suggested Answer

Tracking Tasks in Dynamics 365

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Posted on by 90

Hi,

I have created a task in Dynamics that is then tracked to Outlook. If I complete the task in Outlook, it marks it as completed in Dynamics but doesn't add the completed date and time of completion. Is this by design or am I missing something?

I have the same question (0)
  • Suggested answer
    Jacob.s17 Profile Picture
    464 on at

    Have you checked your Synchronization Fields?

    pastedimage1621448629523v1.png

  • Monty_270311 Profile Picture
    90 on at

    Hi,

    Yes, the fields are there but I can't find the regarding field in outlook and the due date comes across but doesn't show the time portion of the field.

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