Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Error Enabling Mailbox

Posted on by 760

Hi,

Can someone help me fix this error. It is the only mailbox that fails on both incoming email and outgoing email.

The error states that it has something to do with the set up in Office 365 but upon checking the emails it has the same setting like the other emails0458.mailbox.PNG

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Error Enabling Mailbox

    Hi,

    no from the image your email address wasn't approved from you syst admin: "Email won't be processed for this mailbox until the email address is approved..."

    So ask your syst admin to apporive it and then he also can directly start the testing and enabling of this mailbox.

  • CRMexplorer Profile Picture
    CRMexplorer 760 on at
    RE: Error Enabling Mailbox

    no other info aside from the image above.yes it has been approved.

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Error Enabling Mailbox

    Is there any more information in the Alerts area?

    Has this mailbox been approved?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans