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Customer experience | Sales, Customer Insights,...
Answered

Pulling in Contact GUID to custom trigger and journey via field mapping

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Posted on by

Hello everyone,

I'm trying to reference the contact GUID when using a custom trigger (free text) and then mapping fields to contact attributes from within a Journey. In talking with MSFT the GUID isn't present by design:

pastedimage1678134325340v2.png

Is anyone aware of a way to do this?

Thanks!

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  • Verified answer
    Stephan Klemm Profile Picture
    110 on at

    You don't need to create a custom field and map the GUID (Contact ID) in the Journey.

    The Custom trigger delivers a dynamic parameter called ActionInputs msdynmkt_profileid, which is the Contact's GUID.

    1641.screen.jpg

  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi MVPHC-SC,

    As mentioned in this link, the contact property already contains the GUID: 

     https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/470408/personalization-email---dynamic-content 

  • MVPHC-SC Profile Picture
    on at

    Thank you, this is super helpful!

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