Ok folks advice here on the best course of action please
A project I am working on a key part of the project involves a very very large decision tree one must go down to complete the form. the form is the case form and based on a key value on the form starts the walk down of the decision tree and depending what the key value is from the start may create a large or small decision tree
also as you go down the decision tree options you select based on the question in each part of the tree may trigger another question so in all the decision tree is very dynamic
we looked at business rules but for the large number of questions I don't belive this is the best course of action due to a huge performance hit on the client side. I would love to see the final answered questions only displayed on the case form after going down the tree
to do the decision tree I was thinking a workflow or dialog boxes for a smooth user experience but since the workflow must run on demand only in CRM 2013 I didn't know if this was a option I would love to run it in a background triggered by a key value on the form
finally we are looking at the option of a plugin to do this for performance considerations and maybe better to code all of this
my question is what do you think the best course of action to do this part of the project business rules a workflow a plugin dialog boxes etc I am looking for the best efficient way possible, performance and a best user experience
thoughts folks?
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