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Service | Customer Service, Contact Center, Fie...
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Unable to restore or find the KbEditorControl component for the Knowledge Article Main form.

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Posted on by 23
Hi there,
 
I was discovering some possibilities in the Knowledge Article main form for customisation and I accidentally deleted the KbEditorControl component. Now, I am not able to find it anywhere and restore it. Any help would be much appreciated. Thanks!
 
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  • Verified answer
    Cui Hao Profile Picture
    on at
    Unable to restore or find the KbEditorControl component for the Knowledge Article Main form.
    Hi,
    1.We were unable to reproduce your problem in our testing, and in the classic interface tried to remove this KbEditorControl in the classic interface, but after deleting it we can't save and publish it.

    2. We removed kbeditorcontrol from the classic interface and found that we really couldn't add it again either.

    3. If you do delete the kbeditorcontrol, try going to the solution layer and deleting the latest release of the solution. The kbeditorcontrol will be restored, but any customizations you made to the form will be cleared. You can refer to the following link.

    Solution layers - Power Apps | Microsoft Learn
     
     
    Best Reguards,
    Hao Cui

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