#236467 Error when reversing a receipt - Larger Quantity Error

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Posted on by Yumiko

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Accounts Payable user is receiving this error when trying to reverse the receipt for P0007641 (PR0007933). User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

For example on PI0245368.

**Screenshot attached**

User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

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Inge M. Bruvik 32,744 Moderator on at

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RE: #236467 Error when reversing a receipt - Larger Quantity Error

Have you run cost adjustment before you check your GRNI accounts?
Yumiko 318 on at

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RE: #236467 Error when reversing a receipt - Larger Quantity Error

We don't use Lot or Serial Information.

Additionally, if we post an invoice then do a credit memo, it might be correct in terms of values but the credit memo wont reverse what is inthe GRNI account.
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YUN ZHU 69,510 Super User 2024 Season 2 on at

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RE: #236467 Error when reversing a receipt - Larger Quantity Error

Hi, It seems to be a problem with the quantity of Item Tracking Line, please check your Lot or Serial information.

Hope this can give you some hints.

Thanks.

ZHU