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Small and medium business | Business Central, N...
Suggested Answer

#236467 Error when reversing a receipt - Larger Quantity Error

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Posted on by 318

Accounts Payable user is receiving this error when trying to reverse the receipt for P0007641 (PR0007933). User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

For example on PI0245368.

**Screenshot attached**

User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

P0007641.png

I have the same question (0)
  • Suggested answer
    YUN ZHU Profile Picture
    95,595 Super User 2025 Season 2 on at

    Hi, It seems to be a problem with the quantity of Item Tracking Line, please check your Lot or Serial information.

    Hope this can give you some hints.

    Thanks.

    ZHU

  • Yumiko Profile Picture
    318 on at

    We don't use Lot or Serial Information.

    Additionally, if we post an invoice then do a credit memo, it might be correct in terms of values but the credit memo wont reverse what is inthe GRNI account.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,111 Moderator on at

    Have you run cost adjustment before you check your GRNI accounts?

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