Skip to main content

Notifications

Announcements

Check out the New Agent Creator Community
Announcing new navigation menus and the Engage with the Community forum!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / #236467 Error when rev...
Small and medium business | Business Central, N...
Suggested answer

#236467 Error when reversing a receipt - Larger Quantity Error

(0) ShareShare
ReportReport
Posted on by Yumiko 318

Accounts Payable user is receiving this error when trying to reverse the receipt for P0007641 (PR0007933). User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

For example on PI0245368.

**Screenshot attached**

User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

P0007641.png

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 1,029 Moderator on at
    RE: #236467 Error when reversing a receipt - Larger Quantity Error

    Have you run cost adjustment before you check your GRNI accounts?

  • Yumiko Profile Picture
    Yumiko 318 on at
    RE: #236467 Error when reversing a receipt - Larger Quantity Error

    We don't use Lot or Serial Information.

    Additionally, if we post an invoice then do a credit memo, it might be correct in terms of values but the credit memo wont reverse what is inthe GRNI account.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 84,274 Super User 2025 Season 1 on at
    RE: #236467 Error when reversing a receipt - Larger Quantity Error

    Hi, It seems to be a problem with the quantity of Item Tracking Line, please check your Lot or Serial information.

    Hope this can give you some hints.

    Thanks.

    ZHU

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Check out the New Agent Creator Community
Announcing new navigation menus and the Engage with the Community forum!

Quick Links

Jainam Kothari – Community Spotlight

We are honored to recognize Jainam Kothari as our June 2025 Community…

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Announcing the Engage with the Community forum!

This forum is your space to connect, share, and grow!

Leaderboard >

Last month Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans