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#236467 Error when reversing a receipt - Larger Quantity Error

Posted on by 318

Accounts Payable user is receiving this error when trying to reverse the receipt for P0007641 (PR0007933). User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

For example on PI0245368.

**Screenshot attached**

User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.

P0007641.png

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  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: #236467 Error when reversing a receipt - Larger Quantity Error

    Have you run cost adjustment before you check your GRNI accounts?

  • Yumiko Profile Picture
    Yumiko 318 on at
    RE: #236467 Error when reversing a receipt - Larger Quantity Error

    We don't use Lot or Serial Information.

    Additionally, if we post an invoice then do a credit memo, it might be correct in terms of values but the credit memo wont reverse what is inthe GRNI account.

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,510 Super User 2024 Season 2 on at
    RE: #236467 Error when reversing a receipt - Larger Quantity Error

    Hi, It seems to be a problem with the quantity of Item Tracking Line, please check your Lot or Serial information.

    Hope this can give you some hints.

    Thanks.

    ZHU

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