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Accounts Payable user is receiving this error when trying to reverse the receipt for P0007641 (PR0007933). User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.
For example on PI0245368.
**Screenshot attached**
User has tried using both the Create Zero Invoice and the manual method for raising a zero value receipt, and both have the same error.
Have you run cost adjustment before you check your GRNI accounts?
We don't use Lot or Serial Information.
Additionally, if we post an invoice then do a credit memo, it might be correct in terms of values but the credit memo wont reverse what is inthe GRNI account.
Hi, It seems to be a problem with the quantity of Item Tracking Line, please check your Lot or Serial information.
Hope this can give you some hints.
Thanks.
ZHU
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