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Microsoft Dynamics CRM (Archived)

Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

Posted on by 353

After customized and published CRM2016 on-prim (V8.2) system, I tested it the error happened. The message is as below,

{

  "error":{

    "code":"","message":"Requested API Version 'v8.2' is not available","innererror":{

      "message":"Requested API Version 'v8.2' is not available","type":"Microsoft.Crm.CrmHttpException","stacktrace":"   at Microsoft.Crm.Extensibility.OData.CrmODataRoutingConvention.ValidateApiVersion(Version version, IOrganizationContext context, String versionStr)\r\n   at Microsoft.Crm.Extensibility.OData.CrmODataRoutingConvention.SelectController(ODataPath odataPath, HttpRequestMessage request)"

    }

  }

}

Can you give some hint to fix this issue. Very appreciate any suggestion and clue are welcome.

*This post is locked for comments

  • ISMAIL TUTUMLUER Profile Picture
    ISMAIL TUTUMLUER 399 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    You can use CRM REST Builder solution to create the correct request query

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    This problem only occurs if the url is incorrect. Please Follow below steps.

    1. Goto Settings-> Customization -> Developer Resources

    2. You will see an instance Web api URL and ID

    Use that information.

  • Datadvancer Profile Picture
    Datadvancer 353 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    Hi David,

    Can you let me know how to check the organization's version in CRM Deployment Manager?

  • Datadvancer Profile Picture
    Datadvancer 353 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    Hi David, thanks for your information. I will check system in Deployment Manager to find the root reason.

  • Datadvancer Profile Picture
    Datadvancer 353 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    Thanks for your reply. Yes as you said, the system can find v8.0, but I don't know what happied during our upgrading process.

  • Datadvancer Profile Picture
    Datadvancer 353 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    Hi Goutam, thanks for your quick responding. The version checked is v8.2, but other reasons causing this issue.

  • Verified answer
    David Jennaway Profile Picture
    David Jennaway 14,063 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    In addition to checking that the Url is correct, also check in CRM Deployment Manager if the organization is at v8.2, and if not, there should be an option to Upgrade it

  • Verified answer
    pavanmanideep Profile Picture
    pavanmanideep 1,329 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    Hi There,

    It seems you were using Wrong URL here. You need to use the one available in developer resources in CRM.

    For more information go through this link...Web API not available.

    Hope it helps..

    Cheers,

    PMDY

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Dynamics CRM2016 On-prim (V8.2) API can not find (urgent)

    Hi ,

    Are you sure you have 8.2 version ? Can you please go to  Settings -> Customization --> Developer Resource --> check what version you have under Instance Web API.

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