After customized and published CRM2016 on-prim (V8.2) system, I tested it the error happened. The message is as below,
Can you give some hint to fix this issue. Very appreciate any suggestion and clue are welcome.
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You can use CRM REST Builder solution to create the correct request query
This problem only occurs if the url is incorrect. Please Follow below steps.
1. Goto Settings-> Customization -> Developer Resources
2. You will see an instance Web api URL and ID
Use that information.
Hi David,
Can you let me know how to check the organization's version in CRM Deployment Manager?
Hi David, thanks for your information. I will check system in Deployment Manager to find the root reason.
Thanks for your reply. Yes as you said, the system can find v8.0, but I don't know what happied during our upgrading process.
Hi Goutam, thanks for your quick responding. The version checked is v8.2, but other reasons causing this issue.
In addition to checking that the Url is correct, also check in CRM Deployment Manager if the organization is at v8.2, and if not, there should be an option to Upgrade it
Hi There,
It seems you were using Wrong URL here. You need to use the one available in developer resources in CRM.
For more information go through this link...Web API not available.
Hope it helps..
Cheers,
PMDY
Hi ,
Are you sure you have 8.2 version ? Can you please go to Settings -> Customization --> Developer Resource --> check what version you have under Instance Web API.
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