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338Hi All ,
AX 2012 R3 CU10
The issue is that when user to login or during transactions via mobile device , system throws the error
Warehouse Mobile Device Portal: “Sorry, an error occurred while processing your request. Please retry your request or contact your system administrator”, you should first check the application log of the IIS server’s event viewer.
To analyze the case ,we required to find a trace for particular user session who is using Ware house mobile device and getting the above error.
We have done the trace parser and done data collection for particular time,but trace parcer data shows 25 user sessions , which does not have enough information , it just shows the service account only,not the mobile device user information .
I want to know how WMDP users are connected with AX when passing data from mobile device to AX?
What is the possibility to identify the user relation of mobile device user to AX user account ?
I required to find exact trace of particular mobile device user user from all the trace sessions?
Any help would be appreciated.
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