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Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Send transactional email
Customer Insights - Journeys forum

Send transactional email

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Posted on by Tommy Lauritzen 350

We need to send transactional emails, how can this be done from Dynamics 365 for marketing?

We want to:

  1. Trigger the email from an external source
  2. Map custom data into each email 

Think receipt with order number and other data not available in CRM or on the contact.

Is this possible?

All the documentation I can find on Transactional email is linked below:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/prepare-marketing-emails#set-the-legal-designation-to-identify-each-message-as-either-commercial-or-transactional 

I have the same question (0)
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    Tommy Lauritzen Profile Picture
    Tommy Lauritzen 350 on at

    It is not supported for the time being

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