web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / How do users access an...
Microsoft Dynamics 365 | Integration, Dataverse...
Answered

How do users access and add Email Templates in UI?

(0) ShareShare
ReportReport
Posted on by icimasa 390

Hi,

we run our production instance in UI Only mode, my question now is that we have some users that are in need to add and edit email templates? I'm available to show the templates for the users in UI, but the New and Edit Controls are missing. So what is the bast practice to get a seamless handling of email templates in the UI layout?

best regards
Martin

I have the same question (0)
  • Verified answer
    Community member Profile Picture
    Community member on at
    RE: How do users access and add Email Templates in UI?

    Hi Martin,

    For personal email templates, users should be able to create/edit their templates from within their Personalization Settings:

    pastedimage1580739455844v1.png

    Then navigate to the Email Templates tab:

    pastedimage1580739506233v2.png

    If they are a system administrator (or with the proper permissions) then templates can be created from the Advanced Settings:

    pastedimage1580739599681v3.png

    pastedimage1580739671874v4.png

    I hope this helps.

    Danielle

  • icimasa Profile Picture
    icimasa 390 on at
    RE: How do users access and add Email Templates in UI?

    Hi,

    thanks for the information, it was exactly what I was looking for.. :)

    regards

    Martin

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Pallavi Phade – Community Spotlight

We are honored to recognize Pallavi Phade as our Community Spotlight honoree for…

Congratulations to the October Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 78 Super User 2025 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 57 Most Valuable Professional

#3
Anthony Blake Profile Picture

Anthony Blake 43 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans