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Customer Insights - Journeys forum

How to set the security for a marketing role who could see the details of campaign response and activities?

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Hi, could someone help me~

I design a new form for campaign and set two Sub-Grid, one for Campaign Activities  and other for Campaign Responses details as below. 

3122.TIM_2A62FE56_20180208103212.jpg 0815.TIM_2A62FE56_20180208103348.jpg

But when I assigned the campaign to another user, I can't see the the items although I have system administrator and customizer role. Is there anything I need to do if I wanted some security role see the list details under the same business unit?

6710.TIM_2A62FE56_20180208103604.jpg8420.TIM_2A62FE56_20180208103619.jpg

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  • Verified answer
    MihirShah Profile Picture
    4,038 on at

    The campaign response subgrid has selected "My campaign response" as the view.

    You may not have any ownership of Campaign responses. So you are not seeing the campaign responses in the view.

    Try by changing the selected view to All campaign responses.

    Hope this helps.

  • Community Member Profile Picture
    on at

    Thank you Mihir, it is work now~

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