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Microsoft Dynamics CRM (Archived)

Create entitlement product entity reference from MS Flow

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Posted on by 30

Hi Everyone,

Does anyone know if we have any option of creating EntitlementProduct entity reference from MS Flow?

If not any uservoice request raised yet for creating these items from MS Flow?

Regards,

Jasjit

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    Jasjit Chopra Profile Picture
    30 on at

    So we were trying to create this from MS Flow and turns out this was not easily possible even with out of the box workflow within Dynamics 365. Third party solutions exist that can help but then the workflow wont work in case Entitlement was created from MS Flow. Another strange mystery I was not able to dig deep and get any answer as of now.

    However - we did find a solution and a very simple one. You can easily create Entitlement Templates and pass the guid for it in MS Flow while creating the Entitlement and the association happens automatically since you define the product in that template.

    Hope this helps anyone else trying to automate this using MS Flow !

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