FO not responding after upgrading from 10.0.29 - 10.0.31 Dev VM

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Posted on by Ammad majid

I upgraded the FO dev VM version from 10.0.29 - 10.0.31 after the completion of 70 steps, when I restart the AOS service and start the FO it is not responding and have a 500 server error. Admin user provisioning is also not completing and given server error. On event viewer it is showing this error, can anyone please help me resolve this issue

Metadata service communication retry attempts failed to resolve issues with the following settings AX7CertificateUserName: FRServiceUser@dynamics.com; AX7CertificateThumbprint: thumbprint; AX7FederationRealm: spn:c4aa0bf1-7568-40fb-9e21-348f2a42fe64; AX7ProviderName: mintedtoken.dynamics.com; AX7TokenIssuer: fakeacs.accesscontrol.windows.net/
Component: Microsoft.Dynamics.Integration.Common.TraceLog
User: NT AUTHORITY\NETWORK SERVICE
Machine: VM Name

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André Arnaud de Cal... 301,231 Super User 2025 Season 2 on at

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Hi Ammad,

Have you checked if all services on the VM are running correctly? Have you tried restarting the VM? You can also attempt to rotate the secrets via the LCS environment page.

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Ammad majid 44 on at

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Hi Andre,

I have tried to restart all services, MR, batch, import and export service, WWW service and also tried to update time and date settings. Restarted the VM but same issue is there.

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