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Situation: after running a number of posting cycles in other modules - Manufacturing, Purchasing and Receivables - the various batches tend to appear in the Financial Series Post with a status of either Busy or Receiving. If they are showing as Receiving, then the batch also appears as Marked.
If client attempts to UNMARK ALL - nothing happens
If there are batches in the Series Post that are showing as Available - and then the client selects MARK ALL - many of the batches will change to MARKED, however some of the batches will not appear as MARKED but will change to status of BUSY. Then clicking on UNMARK ALL - nothing happens and then the client can not POST at all.
We have tried to log out of GP
We have tried to RESTART the workstation
We have removed all users from GP - correctly and safely - then repeated above
No Change to the status of the Batches - they remain either Marked or Busy
After a new posting from a sub ledger - the new batch appears in the Financial Series post as AVAILABLE, if the user then clicks on REDISPLAY the batches remain as MARKED and SERIES POST is not functional. However at this point the user can select a single batch in the Batch Entry screen and POST from this window. While this may be a good work around the client can have upwards of 100 batches per day that need to be posted - one at a time is not a good or operational option.
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