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Finance | Project Operations, Human Resources, ...
Unanswered

Customer average payment days not calculating

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Posted on by 92

Hi All,

Can anyone please suggest , how and when is the Average payment days field updated?

I came to know below process will update Avg. Payment days but it is showing ZERO

Credit and collections > Periodic tasks > Credit management > Update risk scores)

pastedimage1659595315980v1.png

I have the same question (0)
  • Ankit Life Profile Picture
    687 on at
  • buzz Profile Picture
    92 on at

    Hi Ankit,

    As I mentioned in my initial comments

    Credit and collections > Periodic tasks > Credit management > Update risk scores

    I have already tried this still no luck - showing ZERO  only

    any setup we need to update to work this?

  • Ankit Life Profile Picture
    687 on at

    Hi,

    Try - Click on refresh button below there in credit statistics.

    Regards,

    Ankit

  • buzz Profile Picture
    92 on at

    Hi Ankit,

    After I did Refresh it is showing some data but Avg. Payment days still showing ZERO

    Any suggestions?

    pastedimage1659606942541v1.png

  • buzz Profile Picture
    92 on at

    Hi,

    Is this some bug

    Currently, we are in Version 10.0.26

  • Ankit Life Profile Picture
    687 on at

    Hi Depesh kumar,

    Kindly check the data manually after refresh for some customer in accordance with the Credit and collections parameters > Credit Management statistics. Is the system giving correct or incorrect values?

    Regards,

    Ankit Arora

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