web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Update sales orders wi...
Microsoft Dynamics AX (Archived)

Update sales orders with retail channel from Excel

(0) ShareShare
ReportReport
Posted on by Community Member

Hello experts,

I am trying to modify some sales order records in excel with the dynamics ax excel plugin. The entity i am using is the SalesOrderHeaderEntity.

When trying to publish the changed information i get the following error 

8407.error.png

The sales order is indeed associated with a retail channel, but my question is: 

Is it possible to modify the permissions on the entity, so that it is possible to do the changes to the sales order header in excel?

And a follow up question if it is possible: Are there a lot of work involved to do this kind of change to the entity?

BR

JWP

*This post is locked for comments

I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 239,381 Most Valuable Professional on at

    It's not about permissions; it seems that the entity doesn't know how to handle these orders. The logic simply isn't there.

    I don't Retail functionality so I can't say why Microsoft decided that allowing it would be a bad idea, but it clearly was an intentional decision.

  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 304,508 Super User 2026 Season 1 on at

    Hi Johan,

    Can you indicate what exactly you want to update on the sales orders? Sales orders with a retail channel could be created via POS statements. I can understand that possibly ensuring data integrity between POS (or other onmi-channel sales) and sales orders would be the reason for not allowing changing data that easy.

  • Abhishek Baluni Profile Picture
    Abhishek Baluni 110 on at

    Hello ,  this is an old post, am hitting the same issue,  wondering if there are any updates on this

    scenarios

    there is an external , application which uses odata to create retail sales order in the channel database, and then they need to update, a field on the sales table,   and once that field is updated we have job to post the sales order etc

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
CP04-islander Profile Picture

CP04-islander 39

#2
Michel ROY Profile Picture

Michel ROY 14

#3
imran ul haq Profile Picture

imran ul haq 8

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans