Automatic release job for sales orders not includes sales orders generated by production orders

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Posted on by LaLaLee

Hi all,

I would appreciate your advice on this matter. Currently, when I manually start a production order on the production screen (see in attached picture), and then run the automatic release job for sales orders (see in attached picture, the system automatically creates a work ID, shipment, etc. However, when I start the production order via the shop floor execution and then run the automatic release job for sales orders, the system does not automatically create the work ID, shipment, and other associated tasks.

Could you please help me identify the root cause of this issue?

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Dynamics 365 general

2024-12-02_13h53_...

2024-12-02_14h03_...

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CU09101616-0 30 on at

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Automatic release job for sales orders not includes sales orders generated by production orders

Hi Lalalee,

May I ask for an example, where the system was able to release the sales order when starting the production order? Have you tested both scenarios for the same order?

I noticed on your screenshot that the the quantity to release must be 'physical reserved'. Have you test to start the production order manually and check if the sales order is physically reserved or when you start the production order on the production floor execution, is sales order physically reserved?
Sukrut Parab 71,656 Moderator on at

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Automatic release job for sales orders not includes sales orders generated by production orders

Do you have any customizations in your environment ?
lvdtang 1,917 on at

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Automatic release job for sales orders not includes sales orders generated by production orders

Good day,

What is your issue? Is your issue that the system creates work and it shouldn't create work when you start a production order? Or is your issue that you see a different behavior?

Best regards,

Laurens van der Tang