web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

When I try to export a report to Excel it prompts for my credentials

(0) ShareShare
ReportReport
Posted on by

Hello, I have an issue where whenever I try to export a report to Excel it keeps asking for my NAV credentials even though I am already logged on. Anyone got any idea what the issue might be?

I have the same question (0)
  • divyeshchitte Profile Picture
    968 on at

    Hi Stefan,

    Can you try to update the  Excel Version , older version of excel has this problem but not latest ones.

  • Community Member Profile Picture
    on at

    We already had the latest version of Excel, did not solve the problem! :(

  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Are you using Edit in Excel or Open Excel and what CU of NAV / release of NAV is this?

    Thanks.

  • Suggested answer
    Gulshan Shubham Profile Picture
    2,210 on at

    Are you using NavUserPassword authentication?

  • Community Member Profile Picture
    on at

    I'm using Office 365 and Nav 2013. I can't even enter Excel without my credentials. :(

  • Community Member Profile Picture
    on at

    Yes I am!

  • Community Member Profile Picture
    on at

    Yes I am!

  • Suggested answer
    Gulshan Shubham Profile Picture
    2,210 on at

    As your user is of NavUserPassword type, the system will prompt you for credentials everytime you try to export from excel.

    In fact, there will be other instances also where you will be asked for your credentials, though you are already authenticated and logged in to the client. Like, when you try to change the company in same instance.

    If you are in domain you should use Windows Authentication to solve this issue. But, i am guessing you are not ;)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,585

#2
Khushbu Rajvi. Profile Picture

Khushbu Rajvi. 780 Super User 2025 Season 2

#3
YUN ZHU Profile Picture

YUN ZHU 712 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans