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D365 mailbox issue - didn't synchronize because the user has an outdated client ID

Posted on by 7

Hi

I have an issue with a users mailbox in Dynamics 365

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Tried test/enable but still getting this error in alerts

Any help greatly appreciated.

regards

Martin

  • RE: D365 mailbox issue - didn't synchronize because the user has an outdated client ID

    Hello, check this link that show the way to resolve the issue: Email Server Error Code: Crm:80044113.

    support.microsoft.com/.../outdated-client-id-error-after-upgrading-to-the-december-2016-update-for-dynamics-365-b7187f81-964d-72fa-65d0-708aa8e9bf59

    Thanks!

    Community Support Team - Esteban

    If this post helps, consider Accept as a solution to help other members find it more quickly.

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