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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... D365 mailbox issue - d...

Customer experience | Sales, Customer Insights,...

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D365 mailbox issue - didn't synchronize because the user has an outdated client ID

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Posted on by martink99

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Hi

I have an issue with a users mailbox in Dynamics 365

Tried test/enable but still getting this error in alerts

Any help greatly appreciated.

regards

Martin

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Esteban Coto Alfaro Microsoft Employee on at

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Hello, check this link that show the way to resolve the issue: Email Server Error Code: Crm:80044113.

support.microsoft.com/.../outdated-client-id-error-after-upgrading-to-the-december-2016-update-for-dynamics-365-b7187f81-964d-72fa-65d0-708aa8e9bf59

Thanks!

Community Support Team - Esteban

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