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Finance | Project Operations, Human Resources, ...
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Unable to save Payables Batch Entry -- A save operation on table 'Batch_Headers' cannot find the table

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Posted on by 439

Users are trying to test an integration in one of our Test Companies, and when they are trying to enter and save a batch in Payables Batch Entry they are getting the below:

A save operation on table 'Batch_Headers' cannot find the table.

[Microsoft][SQL Server Native Client 11.0][SQL Server]Invalid object name 'DYNAMICS..RSTBBR1'

I've been researching for a while and coming up empty.  Thoughts?

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  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    What third-party products do you have loaded? This is not a standard GP table.

  • Baycare Health Systems Profile Picture
    439 on at

    Yes, I wasn't finding anything at all referencing RSTBBR1.  Here are our third-party products:

    Mekorma MICR

    Rockton Auditor

    Rockton Toolbox

    Binary Stream eMailer

    CSI Global VCard

  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    I believe this is a Rockton Toolbox table.  If you go to Tools->Resource Descriptions and change the product to Rockton Toolbox do you see it listed?

  • Baycare Health Systems Profile Picture
    439 on at

    Ok yes I sure do

  • Richard Wheeler Profile Picture
    75,850 Moderator on at

    Is there an installation menu option for Rockton Tools inside GP? It sounds like this table, and maybe others, have gotten drop. It would be best to check with Rockton support.

  • Baycare Health Systems Profile Picture
    439 on at

    Ok thank you, I will check and will reach out to Rockton support.  Thanks for your help

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