Unable to save Payables Batch Entry -- A save operation on table 'Batch_Headers' cannot find the table

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Posted on by Baycare Health Systems

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Users are trying to test an integration in one of our Test Companies, and when they are trying to enter and save a batch in Payables Batch Entry they are getting the below:

A save operation on table 'Batch_Headers' cannot find the table.

[Microsoft][SQL Server Native Client 11.0][SQL Server]Invalid object name 'DYNAMICS..RSTBBR1'

I've been researching for a while and coming up empty. Thoughts?

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Microsoft Dynamics GP

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Richard Wheeler 75,852 Moderator on at

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What third-party products do you have loaded? This is not a standard GP table.

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Baycare Health Systems 439 on at

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Yes, I wasn't finding anything at all referencing RSTBBR1. Here are our third-party products:

Mekorma MICR

Rockton Auditor

Rockton Toolbox

Binary Stream eMailer

CSI Global VCard

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Richard Wheeler 75,852 Moderator on at

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I believe this is a Rockton Toolbox table. If you go to Tools->Resource Descriptions and change the product to Rockton Toolbox do you see it listed?

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Baycare Health Systems 439 on at

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Ok yes I sure do

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Richard Wheeler 75,852 Moderator on at

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Is there an installation menu option for Rockton Tools inside GP? It sounds like this table, and maybe others, have gotten drop. It would be best to check with Rockton support.

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Baycare Health Systems 439 on at

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Ok thank you, I will check and will reach out to Rockton support. Thanks for your help

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