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Microsoft Dynamics CRM (Archived)

Categorized Search Hangs in new interface

Posted on by

Before I raise a support requests I just wondered if anyone had encountered this problem with the new unified user interface style apps in CRM.

When searching using the categorized search - the new UI just seems to hang 

The relevance search works - here is a picture of both app styles on the same database working fine: 

2018_2D00_07_2D00_21_5F00_9_2D00_50_2D00_08.png

When I change to Categorized search - the new UI app just hangs showing the spinner 

eg

2018_2D00_07_2D00_21_5F00_9_2D00_52_2D00_24.png

The old style UI works without a hitch .  

The only special thing we have in these apps is virtual Odata entities - but these are not part of the search ( just accounts / contacts ) 

Just wondering if anyone else had seen this or would have an idea about what would cause it 

Ewen

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  • Verified answer
    ewen Profile Picture
    ewen on at
    RE: Categorized Search Hangs in new interface

    Well this seems to have come good - not sure if support fixed anything (they didnt get back to me ) - but the search now works fine

  • Suggested answer
    Drew Poggemann Profile Picture
    Drew Poggemann 9,079 on at
    RE: Categorized Search Hangs in new interface

    Hi Ewen,

    I am running with version 9.0.2.449 in a trial environment and it works perfectly so not happening here.  Hopefully you find a solution with Microsoft on this for your instance.

    Screen-Shot-2018_2D00_07_2D00_21-at-5.08.17-AM.png

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