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Hi all,
A colleague of mine has an issue with the CRM app for Outlook.
He also uses his personal email on Outlook (@telenet.be), next to his business address.
He need to be able to track the business emails; but this shouldn't be the case for his personal mails of course.
He has downloaded the CRM add-in, but gets the error message saying:
"To track emails and perform synchronization, your Outlook email address should be the same as your email address in Microsoft Dynamics 365.
Dynamics 365: = business address
Outlook email address = @telenet.be
Does anyone know how we can resolve this?
Thank you.
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