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Microsoft Dynamics GP (Archived)

Management reporter is not working

Posted on by Microsoft Employee

Same as December 20 poster, my Management Reporter report is sitting as status "Queued" and report will not generate.    Anyone encounter this and have a solution?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Management reporter is not working

    Hi Lisa,

    Another possible cause will be you are not applying the latest MR FP1 upgrade. This upgrade shall resolve the report queue issues if all services are being started correctly.

    Thank you.

  • Greg Byer Profile Picture
    Greg Byer 2,586 on at
    Re: Management reporter is not working

    Hi Lisa,

    There are a couple of things that can cause the reports to sit in a queued status, but the most common reason is that the MR service is not running.  If you go to Control Panel | Admin Tools | Services, you can stop and start the MR service.  

    You may also want to review KB article 2298248 for additional causes and resolutions to this problem.  

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