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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Segment, tracking thos...
Customer experience | Sales, Customer Insights,...
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Segment, tracking those who clicked a Zoom recording link not pulling any contacts - Help

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Posted on by lucy8921 10

I am having trouble creating a segment that pulls in any contacts who have clicked on a zoom recording link in an email. All other links work and pull in contacts, apart from the zoom recording links.

Is there an alternative segment template I should be using?

pastedimage1660782802398v2.png

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    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Segment, tracking those who clicked a Zoom recording link not pulling any contacts - Help

    Hi lucy8921,

    Please navigate to the Marketing Emails -> Insights -> Links to check whether this link was clicked or not.

    pastedimage1660901422934v1.png

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