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Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

Posted on by 12

Hi MVP,

  As part of solutioning with third party scanners in Nav2013 (Real time), we were expecting Locking issue in Base Nav in case 50-60 warehouse people uses at the same-time.
  Can you please let us know is there any option on how to build a solution to minimize Locking?.. We have couple of options but want to get solid proof solution so that the customer will not run into any issues.

  • Bharath_Kommuru Profile Picture
    Bharath_Kommuru 12 on at
    RE: Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

    Thanks Inge for your Comments. Appreciate it.

  • KTA Profile Picture
    KTA 1,200 on at
    RE: Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

    Is that third party accesing to sql directly?

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,696 Super User 2024 Season 2 on at
    RE: Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

    Hi, just adding some info.

    As Inge mentioned, NAV2013 has been end of support this year.

    https://learn.microsoft.com/en-us/lifecycle/products/dynamics-nav-2013-r2

    pastedimage1681774356407v1.png

    There is a new handling in BC22 if you upgrade to the latest version.

    Control database locking behavior
    https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave1/smb/dynamics365-business-central/control-database-locking-behavior

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

    Batching is generally a good idea. But it depends what you are trying to achieve and what tables you are working with.

    I think you have to be much more specific around the issues you have for us to be able to help you.

    If you are getting table locking during posting of document and transactions that is one thing. If you get them during entering of sales orders that is another issue.

  • Bharath_Kommuru Profile Picture
    Bharath_Kommuru 12 on at
    RE: Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

    Hi Inge M.Bruvik,

    Thanks for your reply. Our requirement is for both Standard and Custom table for a different ISV Provider.

     Can batching of the requests work considering a time limit of 10 seconds??

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,748 Super User 2024 Season 1 on at
    RE: Locking issue in Nav2013 if multiple people are using scanners in the Warehouse

    The first thing you should do is to consider upgrading to the newest version of Business Central. Because your solution is no longer supported.

    Table locking in Dynamics NAV is a well known issue and the handling of it depends on what table you are experiencing locking in.

    On what table are you experiencing locking? Is it a standard table or a customized table?

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