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Item is not Discountable at the Pos

Posted on by 115

Hello, when I use this option in the Store Operations Manager under Items Option( Item is not Discountable at the POS) am not able to scan that item In my Pos, I get a error message saying Invalid Operation 41: this item is not Discountable !

This when I don't want to discount the item In POS!

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  • ToddB Profile Picture
    ToddB on at
    Re: Item is not Discountable at the Pos

    Good morning,

    Thank you for posting about an issue when adding an item to a transaction; and thank you Jeff for posting that this issue is caused by a bug in build 2.0.0156 (hotfix 21).

    A fix for this has been released with the latest hotfix (hotfix 22 buile 2.0.0157); and here is a list of what is fixed:

    a. Incorrect change is reflected in POS and the sales receipt when returning some items from a credit card transaction.

    b. Invalid Operation 417: This item is not discountable. occurs when adding item to transaction if item is marked 'Item is not discountable at the POS after installing Hotfix 21.

    If you are on a support plan you can request the latest hotfix by contacting Technical Support to open a non-chargeable support request:  mbs.microsoft.com/.../newstart.aspx or by calling MBS support at: 1-888-477-7877.

  • Jeff @ Check Point Software Profile Picture
    Jeff @ Check Point ... 13,380 on at
    Re: Item is not Discountable at the Pos

    Uninstall 2.0.0156

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