Skip to main content

Notifications

Microsoft Dynamics CRM (Archived)

Opportunity Products not Associated to Accounts

Posted on by Microsoft Employee

I am trying to get the products our sales team chooses on the Opportunity to show up in a view on the Account page. For some reason, we can get a list of the products chosen by Opportunity, but it won't roll up to the Account level.

All settings should be OOB, so nothing should be overriding the system. Any suggestions?

*This post is locked for comments

  • Suggested answer
    ashlega Profile Picture
    ashlega 34,475 on at
    RE: Opportunity Products not Associated to Accounts

    Hi,

     there is no relationship between products and accounts, so the products do not "roll up".

     You might create a plugin as suggested above, but that would mean you'd have to develop it (coding). Also, keep in mind that products and opportunity products are two different entities (products are "products".. opportunity products are products with quantities, price, etc.. it's a separate entity). Not sure which of those two you'd actually want to rollup (do you want to see aggregated amounts/quantities per product? Or do you want to see just product names in general?)

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Opportunity Products not Associated to Accounts

    Hi Connor,

    Order product, quote product and opportunity product behave in their "strange" way.

    To reach your goal you could try to add a N:N relation with the Account of the Opportunity by Plugin and insert a subgrid which point to this relation.

    Please let me know.

    If you found the answer helpful, please mark as Verified 

    Join my network on LinkedIn      Follow me on Twitter 

    Thank You & Best Regards

    Francesco Picchi

    Microsoft Dynamics CRM Consultant, Bologna, ITALY

    Independent Contractor

    http://www.francescopicchi.com

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Community AMA December 12th

Join us as we continue to demystify the Dynamics 365 Contact Center

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,240 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,149 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans