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Archiving / Hiding Inactive Customers

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Posted on by VA-27040944-0

Hi

Does anyone know how to hide or archive inactive customer records?

We have a lot of customers that are now inactive due to various reasons. We do not need these customers to appear in our every day reports / activity, however we may need to retrieve all their records for legal and audit purposes.

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Dynamics 365 Business Central

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YUN ZHU 103,085 Super User 2026 Season 2 on at

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Hi, as far as I know, this requires customization, but you need too many pages and reports, so customization is not recommended.

It is recommended that you change the inactive customer Blocked to All, and then add this filter in the Security Filter in the permission set, so that ordinary users cannot see the blocked customers.

More details: https://yzhums.com/10133/

Hope this helps.

Thanks.

ZHU

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