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Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / NAV 2016 serial no... ...
Microsoft Dynamics NAV (Archived)

NAV 2016 serial no... is not available on inventory or it has already been reserved for another document

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Posted on by Alicja_ 241

Hello,

Getting this message when trying to post SO, what can be causing it?

SN-reserved.png

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  • Mohd Anas Profile Picture
    Mohd Anas 42 on at
    NAV 2016 serial no... is not available on inventory or it has already been reserved for another document
    is this resolved?? what was the issue
  • Alicja_ Profile Picture
    Alicja_ 241 on at
    RE: NAV 2016 serial no... is not available on inventory or it has already been reserved for another document

    Hi,

    Thank you for your suggestions!!

    I am waiting on another SO example to investigate further. I will update when I have new information.

  • Suggested answer
    azelaya59 Profile Picture
    azelaya59 2,807 on at
    RE: NAV 2016 serial no... is not available on inventory or it has already been reserved for another document

    Do any of the items on sales order use "Reservations"? When you are transacting the Sales Order, make sure you pick a open serial number within the "Item Tracking":

    2019_2D00_04_2D00_22_5F00_0934.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: NAV 2016 serial no... is not available on inventory or it has already been reserved for another document

    Sounds like warehousing setup, possibly the document numbering. Do you assign serial numbers to your inventory? Either the serial number being referenced is already in use or it does not exist in inventory.

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