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Microsoft Dynamics GP (Archived)

UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table

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I'm desperately hoping someone can help as I'm out of ideas. We have a test environment running GP2013 r2. When we installed Business Portal 6.0 using Microsoft Sharepoint 2010 Foundation, all appeared fine.

However, we began noticing that the servers CPU usage would be running near maximum and on investigating the event log, we found repeated instances of the following error:

MicrosoftBusinessFrameworkLog

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table.

the message resource is present but the message is not found in the string/message table

On further investigation, I can see it's related to the IIS application pool, specifically our sharepoint site that hosts business portal. I have tried changing the application pools identity in IIS away from NetworkService to the others available but this doesn't help the situation (although we get different errors in the log). Strangely enough, Business Portal appears to run absolutely fine.

Linked to this error, we get period errors of:

ASP.net 2.0.50727.0

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 30/09/2014 17:20:33
Event time (UTC): 30/09/2014 16:20:33
Event ID: f2ca27aab1eb40b4907d8232166e5d6d
Event sequence: 3636
Event occurrence: 1383
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/463366186/ROOT-1-130565652599067132
Trust level: WSS_Minimal
Application Virtual Path: /
Application Path: C:\inetpub\wwwroot\wss\VirtualDirectories\80\
Machine name: GP2013

Process information:
Process ID: 5004
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE

Exception information:
Exception type: AuthenticationException
Exception message: Invalid user.

Request information:
Request URL: http://gp2013/bp/employee
Request path: /bp/employee
User host address: fe80::94f9:7231:d72a:ae0cC:\inetpub\wwwroot\wss\VirtualDirectories\80\
User: NT AUTHORITY\LOCAL SERVICE
Is authenticated: True
Authentication Type: Negotiate
Thread account name: NT AUTHORITY\NETWORK SERVICE

Thread information:
Thread ID: 10
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: True
Stack trace: at Microsoft.BusinessFramework.UserManager.VerifyUser()
at Microsoft.BusinessFramework.EnterpriseSession.Initialize(String enterpriseUrl)
at Microsoft.BusinessFramework.Security.EnterpriseInitializationModule.OnAcquireRequestState(Object sender, EventArgs e)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)


If someone is able to point me in the right direction with this one, it would be great. We've tried repairing BP and repairing Sharepoint, all to no avail.

Thanks.

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  • Jonathan Fear Profile Picture
    on at
    RE: UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table

    That is one of them I referred to Daniel yes.

  • Community Member Profile Picture
    on at
    RE: UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table

    Thank you. I don't see a BP specific one but see one called MicrosoftBusinessFramework.Identity

    When I looked at the properties, it had a specified user called NT Authority\Network Service

    Should that be set to something else and if so, what is typically used? Many thanks.

  • Jonathan Fear Profile Picture
    on at
    RE: UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table

    There is a service that runs parts of the communication between BP and AD. Go to Admin tools | Component Services. Expand Component Services | COM+ Applications | right click on Microsoft Dynamics Business Portal | Select the Identity tab and see who the user running the object is. If you do need to change this you will need to do a IIS restart.

    Wouldn't hurt to check the other Business ones listed below the Business Portal one too.

  • Community Member Profile Picture
    on at
    RE: UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table

    Could you perhaps help me understand a bit more, I didn't follow. Kind regards.

  • Jonathan Fear Profile Picture
    on at
    RE: UserManager VerifyUser 262 NT AUTHORITY\LOCAL SERVICE is not in UserWindowsIdentity table

    Are you sure that service isn't running the BP COM+ object?

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