GP Web Client Print Message

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Posted on by GaryGoldner

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Hello,

Is it possible to suppress the message we receive whenever we print from within the web client, "Do you trust this application to write to your printer?" If so, how do we do it?

Thank you.

Gary Goldner

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Community Member on at

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Hi Gary,

Please have a look on the below link

community.dynamics.com/.../132012.aspx

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soma 24,410 on at

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Install Trusted App MSI file on client computers.

To install Trusted App MSI, go to the default location of the msi file is C:\Program Files\Microsoft Dynamics\GP Web Client\GPweb\DynamicsGPTrustedApp.msi.

Also have a look on the below link.

blogs.msdn.com/.../microsoft-dynamics-gp-web-client-and-silverlight-security-requirements.aspx

Hope this helps!!!

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IceMan 1,115 on at

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Has anyone had success suppressing the message "Do you trust this application to write to your printer?" I have run the Microsoft utility to install the certificate and update registry on the local PC and I have manually confirmed both are correct on my PC. The Registry value has the '1' setting and when logged into the GP Web Client the IE Browser in the lower right shows Trust sites | Protected Mode: Off.

This all looks correct but I'm still getting the printing prompt.

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IceMan 1,115 on at

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For future reference. This is what I got back from Microsoft. I'm surprised this was not documented somewhere else.

******************

If you are printing the default GP reports from Web Client there is no way to suppress this warning. This is an IE\Silverlight security issue that we cannot work around when printing the default GP reports. We recommend that you switch over to the Word Forms for your reports as this will not prompt you with the same warning as long as you’ve installed the TrustedApp msi.

I understand that this may not be an ideal solution for all situations and apologize for any inconvenience this causes.

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Chris Bulson on at

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If you are printing the default GP reports from Web Client there is no way to suppress this warning. This is an IE\Silverlight security issue that we cannot work around when printing the default GP reports directly to the printer. We recommend that you switch over to the Word Forms for your reports as this will not prompt you with the same warning as long as you’ve installed the TrustedApp msi.

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Bill Campbell 12 on at

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Chris / Microsoft - has this matter been addressed? It seems that this something that should be 'switchable' - not a programmer but come on - it is Microsoft and Microsoft - hope it is figured out.

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MG-16101311-0 26,225 on at

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Chris,

You are correct that this is a Silverlight trust issue. However, this is what the Silverlight trust certificates are supposed to take care of, by allowing Silverlight to have access to the local resources (hard drive and printers).

I think the issue these folks are experiencing is closely related to what Aaron Donat described in this old post on Developing for Dynamics GP. Some registry settings need to change to allow elevated trusted applications in the browser.

https://blogs.msdn.microsoft.com/developingfordynamicsgp/2012/09/18/microsoft-dynamics-gp-web-client-and-silverlight-security-requirements/

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Chris Bulson on at

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Hey guys... this is kind of a blast from the past for me as I've been off the GP team for nearly 2 years. I'll try to get someone to comment on this with updated information. =)

Thanks,

Chris

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MG-16101311-0 26,225 on at

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The only thing I've noticed is, those Silverlight certificates are either expired or coming due soon.

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Bill Campbell 12 on at

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Mariano, thanks for the direction to that article - it was very helpful to understand all the things I have tried were / are correct.

Still have the problem.

Maybe I need to provide a bit more information.

Web Client is hosted on a machine that is not part of my domain or of the end user clients domain. We use https://(domainpath)/gp to get to the application - it runs / all things GP work and world is wonderful.

But we get the 'Do you Trust this application to . . . . ' print / save / export - you know all of this - and that is where I started.

First was to run the Trust.MSI from the Web Client running on my computer - not part of anyone elses domain - and the installer runs with no error message.

That did not seem to resolve anything, so I dug a bit deeper and arrived at your suggestion and made sure that my IE 11 had the elevated application security - reviewed the regedit - and I have a '1' in the field.

Still no joy.

Then I noticed something. At the end of the Blog posted above, it mentioned that the Trusted Icon should not be there is all is installed correctly. Well low and behold, my Icon is still there and I can click on it and redo the install.

IS this my problem? Is there something I am missing in the MSI installation?

I am the Admin / Owner of my workstation and have all the rights I need, I think to do what is asked, but then again . . . . do I.

Thanks again for your assistance.

PS - Chris you never leave the GP Family - don't you know, GP forever - welcome back.

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