web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / List Personalization C...
Customer experience | Sales, Customer Insights,...
Answered

List Personalization Code can't be copied in Email Editor

(3) ShareShare
ReportReport
Posted on by erickedm 50
Hi team,
 
In Emails > Personalize > Lists, this is where user can define dynamic text based on, say, event registration.
 
The functionality is powerful, and the code works as expected so far based on our preliminary testing.
 
What we stumbled upon here is that it allows end user to "Copy code", however, nothing actually gets copied to the clipboard.
 
Could this be a bug?
241008-d365-rtj-code_not_copied.png
I have the same question (0)
  • Verified answer
    Hamza H Profile Picture
    Hamza H 1,807 on at
    Yes, that sounds like a bug. The "Copy code" button should copy the dynamic text/code to the clipboard, so if it doesn’t, it’s likely a scripting or permission issue in the app.
    Try these quick checks:
    • Test in different browsers to rule out browser-specific issues.
    • Clear cache and disable extensions that might block clipboard access.
    • Check browser console for any JavaScript errors when clicking "Copy code."
    If it persists, report it to the product support team as a bug for a fix.
     

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 73 Super User 2025 Season 2

#2
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 43 Most Valuable Professional

#3
Daniyal Khaleel Profile Picture

Daniyal Khaleel 32 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans