web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... List Personalization C...

Customer experience | Sales, Customer Insights,...

Answered

List Personalization Code can't be copied in Email Editor

(3) Share

Report

Report

Posted on by erickedm

50

Hi team,

In Emails > Personalize > Lists, this is where user can define dynamic text based on, say, event registration.

The functionality is powerful, and the code works as expected so far based on our preliminary testing.

What we stumbled upon here is that it allows end user to "Copy code", however, nothing actually gets copied to the clipboard.

Could this be a bug?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (1)

Verified answer

Hamza H 1,812 Super User 2026 Season 1 on at

Like (2)

Report
Copy link

Link copied!
Yes, that sounds like a bug. The "Copy code" button should copy the dynamic text/code to the clipboard, so if it doesn’t, it’s likely a scripting or permission issue in the app.
Try these quick checks:

Test in different browsers to rule out browser-specific issues.

Clear cache and disable extensions that might block clipboard access.

Check browser console for any JavaScript errors when clicking "Copy code."

If it persists, report it to the product support team as a bug for a fix.

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Subscribe to this forum!

Stay up to date on forum activity by subscribing.

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1

ManoVerse 118 Super User 2026 Season 1

#2

Jimmy Passeti 46 Most Valuable Professional

#3

Last 30 days Overall leaderboard

Featured topics

Hide selecting Contact for potential customer when creating quote

Product updates

Dynamics 365 release plans