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ReportIs there an option to Track individual emails and not the entire thread?
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Is there an option to Track individual emails and not the entire thread?
OrgDbOrgSetting tool works against a cloud tenant? I thought that was for on-prem only?
Hi USA80,
Replies and Forwards of an email that is part of a tracked conversation in Dynamics 365.
It will automatically track replies and forward because it identifies the ConversationIndex and In-Reply-To values as an email that is part of a thread.
Anadministrator can change the OrgDbOrgSetting to, IgnoreConversationIndexAndInReplyToForCorrelation, which changes the functionality when Use correlation to track email conversations is the only selected email correlation option.
For more information, you can refer following link:
Regards,
Leah Ju
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Which product is it? FO?
What do you mean by email thread?
Dynamixs send only one e-mail with data
Can you add more details here?
Are you talking about Dynamics email notifications?
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