ADD-IN ERROR when trying to open Business Central from Outlook

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Posted on by AleAlonso

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Hi all,

I'm getting this error when trying to open Business Central from the outlook. We've tried uninstall it and install again the ADD-INS with no luck. Does anybody know how to fix it?

Thanks

Alejandra

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Dynamics 365 Business Central

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TMNielsen 50 on at

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ADD-IN ERROR when trying to open Business Central from Outlook

wow - I have just postet exactly same question and when I refreshed the list I saw your post was saved while I was writing.

BC Outlook Add-in stopped working

I can't delete my post again, but will let you know if I get a solution.

I first discovered the problem on Sunday and I immediately aske my partner for help, but they did not have a clue, so a couple of days ago they raised a ticket at Microsoft, but so far no answer.

Kind regards

Thomas Madsen Nielsen

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YUN ZHU 95,305 Super User 2025 Season 2 on at

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ADD-IN ERROR when trying to open Business Central from Outlook

Hi, there is a similar question in MS Yammer, which is probably a Microsoft issue. And it is recommended to submit a Support Request to the Microsoft support team.

https://www.yammer.com/dynamicsnavdev/threads/2412930633580544

Hope this helps.

Thanks

ZHU

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AleAlonso 301 on at

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ADD-IN ERROR when trying to open Business Central from Outlook

I raised a case with Microsoft last week. I tried today to open BC from Outlook and managed to do it wit no error messages. I asked Microsoft what the issue was and they came back with this:

"From what I can tell the issue was an intermittent caching issue and after you have deployed and redeployed it took time on server side to clear the caching and trigger as expected. "

Thanks

Alejandra

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