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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Generate payments error
Microsoft Dynamics AX (Archived)

Generate payments error

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Posted on by jihane 1,264

Hello community,

I am trying to generate payments for vendors, when I click the generate Payments menu, payment status changes to Sent, but no document is generated and the following error is displayed:

The document is not configured for this action

Might you please helping me understand the cause of this error

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I have the same question (0)
  • Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: [Dynamics ax 2012]generate payments error

    Hello jihane,

    Generating payment files is country specific. Can you provide some additional information in which country your company operates, what file format you use etc.

    Ludwig

  • jihane Profile Picture
    jihane 1,264 on at
    RE: Generate payments error

    Hello Ludwig,

    here are additional information :

    • Ressource xsl used to create the Outbound port= VendPayments_SEPACreditTransfer_03_xsl

    • The company that issue the Payment is French

    • The supplier is in Netherlands

    Hopefully this will help,

    Kind regards,

    Jihane

  • Sohaib Cheema Profile Picture
    Sohaib Cheema 48,972 User Group Leader on at
    RE: Generate payments error

    most probably with your payment methods, you have not selected any file format for payment. that file format can be anything such as check or a specific file format accepted by any bank or third party.

    right click payment method and verify if export format has been configured/selected

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Generate payments error

    Hello Jihane,

    When you try generating the payment do you make the selection to generate your payment by using the service that you Setup and by selecting the export format?

    If this does not help then I would suggest that you check LifeCycle Services for a possible hotfix as there were a lot of bugs included in AX especially in regards to SEPA payments.

    All the best,

    Ludwig

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