Is there an easy way to see the link between a prepayment invoice and its genesis sales order? Other than the balance, I can't see any field other than "Order No." which is always blank (for a prepayment invoice).
Jason,
You can add the field to the Page using Personalization. If the field does not appear, ask your Partner to add the field to the Page.
Thanks,
Steve
Hi Steve
The prepayment invoices were definitely created using the prepayment function as follows:
What's interesting is that the field you're showing above doesn't even exist on our Pre-payment Invoices (though I know the data is there if I look at the table data):
Jason,
Here is my Prepayment Invoice:
When creating the Prepayment Invoice, from the Sales Order, it has to be linked or when the Sales Order is fully Invoiced (Posted) it will not reverse the prepayment entry.
Do you know if the Prepayment Invoice came from the Prepayment function on the Sales Order? Hate asking but that could be the disconnect.
Thanks,
Steve
Thanks Steve
However, we are trying to trace back from a prepayment invoice to its sales order. These fields are blank in all of our prepayment invoices:
regards
Jason
Jason,
On the Posted Sales Invoice for the Prepayment, their is a field on the header called Prepayment Order No. You can Design this field into your Posted Sales Invoice page to see the link.
Hope this helps.
Thanks,
Steve
There is a field called Prepayment Order No in the Posted Sales Invoices for the Prepayment Invoices
On the sales order, you can navigate to Prepayment Invoices
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