Date Shipped Changes at Transfer of Order to Invoice

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Posted on by Jason Beasley

We use a lot of third party manufacturers to produce our products and, for a variety of reasons, we don't always know that a product shipped and get it invoiced all in the same day. When our Operations folks find out an order shipped they put in the actual ship date, which may be a date from a few days earlier, and transfer the order to invoice. What we are finding is that the actual ship date on the invoice is automatically changing to the current date when we transfer it to invoice. Why does the Date Shipped field overwrite the date we entered at tranfer to invoice and, more importantly, how do we go about fixing this?

Thanks.

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callen 4,595 on at

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Re: Date Shipped Changes at Transfer of Order to Invoice

I tested this and did not have the same results.

An order was entered. The Actual Ship Date was changed at the header level and item level.

The order was transferred to an invoice.

The Actual Ship Date was the same date I entered on the order.

These are the steps you're performing? What version of GP? Any customizations/modifications/isv solutions?

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