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Customer experience | Sales, Customer Insights,...
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How to Deploy Real time Journey in Dynamics CRM

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Posted on by 5

I have deployed Journey in another environment, and it has not updated existing journey and created new Journey. Please help me to deploy Journey and update existing journey in CRM.

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  • Haig Liu Profile Picture
    Microsoft Employee on at

    Hi User15,

    Do you mean to move the live journey to another environment?

    Journeys in different environments do not affect each other, the best method is to be in a new environment to create a same real-time journey.

    To install real-time marketing: https://learn.microsoft.com/en-us/dynamics365/marketing/real-time-marketing-install

  • Yasir_rd Profile Picture
    4 on at
    Is there any update on this Topic now with new customer insights - journey? Can we deploy a real-time journey between environments?

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