web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

Introducing our New Video Series: Community Spotlight
News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / error: product 3180 do...
Microsoft Dynamics GP (Archived)

error: product 3180 does not support upgrading from version 12.0.1719

(0) ShareShare
ReportReport
Posted on by PGS 1,150

Hi All,

I am doing an upgrade from 2015 to 2018. Despite the upgrade processing nicely and completed I noticed that I had lost AA menu items. I went to add AA and it seemed to load. Went to GP Utilities and received the following error

error: product 3180 does not support upgrading from version 12.0.1719

I did a fair bit of research prior upgrade but did not see any specific requirements for AA. No mention in the 2018 R2 Known upgrade issues

All help much appreciated

*This post is locked for comments

I have the same question (0)
  • Verified answer
    PGS Profile Picture
    PGS 1,150 on at

    Thanks for everyone who looked at the post. It turned out that AA had not upgraded from 2013 to 2015. Hence it wouldn't upgrade in 2018

    Thanks again

    David

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    The product 3180 was not able to support so for that epsonsupports.net/.../epson-printer-not-printing going to provide it with the best information that will be followed by a user.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,852 Moderator on at

    What do you see in the DYNAMICS DBUpgrade and DU20000 table for PRODID 3180? Follow these steps to remove AA.

    community.dynamics.com/.../how-to-remove-analytical-accounting-from-dynamics-gp

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the June Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics GP (Archived)

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans