Small and medium business | Business Central, N...

Quarantine Orders in Business Central

(1) Share

Report

Posted on by MA-14110917-0

If there’s a defective inventory item they can quarantine one out, split the line on the put away, and put 9 in storage, 1 in quarantine.
If they got a credit memo and never get the item back, does the quarantined item go to scrap? Or how does it get written off ? if they need to make an inventory and finance adjustment for this do they manually complete a warehouse item journal and physical inventory journal?

Categories:

Dynamics 365 general

I have the same question (0)

All responses (6)

Answers (0)

MichaelTorres 86 on at

Like (1)

Report

Hi,

if the item is confirmed defective and you’re not getting it back, you can process it as scrap. You can use the Warehouse Item Journal to adjust the inventory levels, move the quarantined item to a scrap location, or directly reduce it from inventory if that suits your process.

You’ll then need a financial adjustment to write off the value of the scrapped item. This can be done with the Physical Inventory Journal, where you adjust both the quantity and valuation, marking the item as a loss in inventory.

If you have a credit memo issued for this item, record the adjustment in both the inventory and finance journals to ensure that the correct financial impact of the item’s removal is reflected.

I hope this helps to answer your questions

Was this reply helpful? Yes No
Suggested answer

Suresh Kulla 50,245 Super User 2025 Season 2 on at

Like (1)

Report

You have to manually adjust the inventory if there is a scrap or inventory doesn’t match, once you do that adjustment in warehouse item journal, just run adjust cost item entries which will take care of financial, you don’t have to do a separate transaction for it.

Was this reply helpful? Yes No
Gerardo Rentería Ga... 25,371 Most Valuable Professional on at

Like (1)

Report

Hi

I hope this can help you

(3) Publicación | LinkedIn

Efficient Quarantine Management with Business Central

Best

GR

Was this reply helpful? Yes No
Suggested answer

Khushbu Rajvi. 20,643 Super User 2025 Season 2 on at

Like (1)

Report

Hope this helps:https://learn.microsoft.com/en-us/dynamics365/supply-chain/inventory/quarantine-orders

Was this reply helpful? Yes No
Suggested answer

YUN ZHU 95,746 Super User 2025 Season 2 on at

Like (0)

Report

The general practice is to carry out the scrap application process outside the system and make negative adjustments through the Item Journal after approval.

And, If the goods are found to be out of stock during inventory, adjustments should be made through the physical inventory journal.

Hope this helps.

Thanks.

ZHU

Was this reply helpful? Yes No
Suggested answer

Valentin Castravet 31,485 Super User 2025 Season 2 on at

Like (0)

Report

Yes you would typically manually complete an item journal adjustment to scrap the item.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

Was this reply helpful? Yes No