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Customer experience | Sales, Customer Insights,...
Answered

Contact from Segmet to Marketing List

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Posted on by 1,788

We have a requirement where we want to use Marketing Segments and get the resulting list of Contacts into a Marketing List.

An idea is to use a short Customer Journey to transform every Contact of the (Dynamic) Segment into a Marketing List Member.

However this way we probably need to licence each Contact as a Marketing Contact.

a) Is there another way of doing that which doesn't require to pay extra for the Contact? (Maybe via Azure SQL or ..

b) If we only use the Contact once in the above mentioned Customer Journey, do this Contact count against your Marketing Contact quota for (hopefully not) one year or for one month?

Thanks in advance!

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    It can be achieved by adding members using Advanced Find in Marketing List.

    1. Create a marketing list no matter it is a dynamic one or a static one. Save it and click the drop down menu beside the Manage Members button. Select Add using Advanced Find.

     pastedimage1619763337735v1.png

    1. In the pop-up dialog, set the conditions to Contact entity with the segment you’d like to convert as the related entity.

     pastedimage1619763346201v2.png

    pastedimage1619763357414v3.png

    1. Find the contacts in the segment and select the contacts you’d like to add into the marketing list as members.

     pastedimage1619763363362v4.png

    1. Then you’ll get the marketing list with the members from the segment.

     pastedimage1619763372241v5.png

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • moko33 Profile Picture
    1,788 on at

    Thanks @Nya that has helped!

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