web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Introducing our New Video Series: Community Spotlight
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Customer Insights - Journeys forum / Using multi-select opt...
Customer Insights - Journeys forum

Using multi-select option sets to create segments

(0) ShareShare
ReportReport
Posted on by Marc Collins 60

Hi

It looks like I can't use multi-select option sets in my marketing segments. I've published my changes and have set some dummy values from the contact form.

Is this another limitation of multi-select option sets?

What are the alternatives? I have a requirement for several option sets with lots of values. They will all be used for segmentation. Using ticks boxes isn't ideal due to the quantity. 

Thanks 

Marc Collins

Categories:
Segmentation
I have the same question (0)
  • Verified answer
    Marc Collins Profile Picture
    Marc Collins 60 on at

    Actually please ignore this. It looks like you can use multi-select option sets. The field selector uses the logical name as opposed to the display name. My multi-select option set is available for selection.

  • Suggested answer
    Christian Abeln Profile Picture
    Christian Abeln on at

    Hello,

    as part of the Spring 19 enhancement for segmentation we will support the multi-choice option field type and provide new operators that allow you to match combinations of multi-choice options against the actual values in the field.

    MultiChoiceFieldInSegment.png

    (The display field name in this sample is not nice but we do support showing display names for field and the option values.)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Introducing our New Video Series: Community Spotlight

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Customer Insights - Journeys

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans