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Microsoft Dynamics AX (Archived)

Print destination settings comes up with the last person printer settings values

Posted on by 515

Hi,

When setting up printing for the route card report it seems that all values are based on the last person to adjust the print settings.

It takes a long time for the Print destination settings form to come up and in this case I don’t even have this printer.

picturemessage_5F00_4ytmde3y.lhj-_2D00_-Copy.png

Any idea to solve the issue?

Thanks

Shan

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  • Suggested answer
    Deepak Agarwal Profile Picture
    Deepak Agarwal 148 on at
    RE: Print destination settings comes up with the last person printer settings values

    Hey Shan,

    Try to reset usages data for single user than for all user if require.

    Thanks

  • Suggested answer
    Khurshid Wali Profile Picture
    Khurshid Wali 922 on at
    RE: Print destination settings comes up with the last person printer settings values

    Dear Shahnawaz,

    when you say the last person settings do you mean the last person who uses AX with the same user (login).

    I guess these settings are saved in cache for individual users.

    For an individual report, you can set default settings through Print management Setup form

    for more info on Print management setup check this out. 

    https://docs.microsoft.com/en-us/dynamicsax-2012/appuser-itpro/set-up-print-management-for-a-module

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