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A/R, REMITTANCE APPLY CREDIT MEMO

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Posted on by Community Member Microsoft Employee

Hello,

I have received a remittance from our customer, they have use a Credit memo, but they did not apply to any Invoice, How can I apply the CM to the remittance.....maybe this is a simple bookkeeping transaction but I don't know how to approach it in GP.

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Frank Hamelly | MVP... 4,029 Super User 2024 Season 2 on at

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RE: A/R, REMITTANCE APPLY CREDIT MEMO

Don't quite understand the question. A remittance is a payment, right? You can't apply a payment to a credit memo, since a credit memo has the same affect as a payment - reducing the receivable balance. The credit memo could only be applied to an invoice or debit memo.