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Microsoft Dynamics GP (Archived)

A/R, REMITTANCE APPLY CREDIT MEMO

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Hello,

I have received a remittance from our customer, they have use a Credit memo, but they did not apply to any Invoice, How can I apply the CM to the remittance.....maybe this is a simple bookkeeping transaction but I don't know how to approach it in GP.

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    46,633 Moderator on at

    Don't quite understand the question.  A remittance is a payment, right?  You can't apply a payment to a credit memo, since a credit memo has the same affect as a payment - reducing the receivable balance.  The credit memo could only be applied to an invoice or debit memo.

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