One user, who has all of the same settings as everyone else, gets MR Reports that show the amounts doubled. No other user has the issue. They recreated her user and she still has the issue. Others can run reports from the same workstation with no issue. Has anyone see this issue before?
Thanks!
*This post is locked for comments
NOLA,
I had some serious issues with Management Reporter (CU7) 2.1.7044.43, with multiple clients. The symptoms were inconsistent, but the solution turned out to be deploy CU8 - CU9 is now available, and I haven't seen problems since.
Additionally there was a similar problem reported in the post below:
I have seen a case in which a user sees duplicated balances on the management reporter, it was a data mart MR installation. I had this solved out by configuring the MR legacy installation and give the user an access on the MR Legacy company (Company-CURR).
Troubleshooting showed that the data was pulled from Dynamics GP database into the data mart. Through data migration, specific data records for specific accounts were pulled twice, which is why the user having access to the data mart have duplicated balances of specific accounts.
To make sure whether your case could be similar in any way, make sure that the user has access to the same MR company (to which the other users have access). Remember, the company name has a suffix of (-CURR) with the MR legacy installation. Meanwhile, there is no suffix with MR data mart installation for the company name.
#1
André Arnaud de Cal...
291,280
Super User 2024 Season 2
#2
Martin Dráb
230,253
Most Valuable Professional
#3
nmaenpaa
101,156
Share
Report
All responses (
Answers (
